About Us

The ASC began operations and compulsory insurance entered into effect.

An important process transformation took place, integrating new technology and applications. Claim processes are managed completely in the Service Centers and claim payments are sent to customers within 48 hours, once all requirements have been completed.

ASC introduces an agile and simple claims processing system making it convenient for our customers to file their claims over the Internet 24/7 or by telephone.

Claim processes for clients and claimants are expedited. Same day payment is incorporated, effective as soon as the claims process is completed.

ASC launches a new 100% online service for claim processing. Clients and claimants can attach photos, download and upload documents, submit estimates of the repair, as well as receive service and support 24/7.

A tutorial video is available on how to submit an online claim with ASC, also translated into sign language.

ASC provides the free mobile app “ASC Tu Compulsorio”, available through the App Store for iPhone and Play Store for Android. An ASC Service Center at your fingertips.

ASC celebrates 20 years of service as a Puerto Rican company that provides and administrates compulsory insurance.

As part of this celebration, ASC developed the advertising campaign called: ASC, 20 years answering for you and yours. With this effort, ASC continues to demonstrate its commitment to Puerto Rico being the first company and compulsory insurer to incorporate a sign language interpreter throughout its advertising campaign. This campaign, in addition to publicizing the services and benefits that ASC offers its clients and the community of deaf people on the island, creates awareness among all citizens of the need to integrate this important sector of our population.

ASC revolutionizes the Compulsory Insurance market by offering 100% of its services remotely and without having to visit the Service Centers. Thanks to the development of innovative service platforms, ASC never stopped its operations at the start of the pandemic caused by Covid-19 on the Island.

In October 2020, ASC received an important distinction in the ceremony where the companies selected in the study of The Best Employers of Puerto Rico and Best Employers Puerto Rico 2020 were recognized. In the first year of participation, ASC achieved recognition as Best Employers Puerto Rico 2020 in the global program developed by Kincentric. Being recognized as a company committed to its extraordinary work team highlights that the main resource is the members of the Great Family of ASC. The high level of employee satisfaction and commitment to their employment experience and work environment are essential factors for ASC to be outstanding in the level of service it offers to its clients and to continually stand out as a leader in its market.

ASC revolutionizes the industry once again by offering a completely FREE vehicle license email service. In addition, taking into account the safety and well-being of customers and employees, it establishes new processes to streamline the processing of claims without customers having to leave their home or visit a Service Center offering the NEW Remote Inspection SERVICE. With this service, the ASC team of experts carries out the inspection of the vehicles remotely and in real time together with the clients from their mobile phone.